Overview
If you are unsatisfied with your purchase, we truly apologize and we hope to make it up to you in the future.
We deal with each customer request on a case-by-case matter, so please do us a favour and contact us at [email protected] with the subject line “N49 Order Request”
To process this request as efficiently as possible, please be sure that:
- You have attached the original email confirmation or screenshot with proof of payment
- In this email, please state in detail the reasoning of this request as well as if you are willing to try another product in exchange
Damaged Product
If you have received a damaged item, please contact us at [email protected] immediately and we would be happy to assist you.
Money Back Guarantee
We guarantee outstanding quality and taste. If for any reason you’re not satisfied with our product, please take a minute to let us know why.
You must include:
- A brief explanation of why you were dissatisfied
- Your original receipt
- Your name
- Your shipping address
We are so confident in the quality and taste of North of 49 Naturals Products that we offer a full 100% money-back guarantee. If for any reason whatsoever you are not completely satisfied with our products, we will gladly refund you.
Need help?
Contact us at [email protected] for questions related to refunds and returns.