Refund and Returns Policy


If you are unsatisfied with your purchase, we truly apologize and we hope to make it up to you in the future.

We deal with each customer request on a case-by-case matter, so please do us a favour and contact us at with the subject line “N49 Order Request”

To process this request as efficiently as possible, please be sure that:

  • You have attached the original email confirmation or screenshot with proof of payment
  • In this email, please state in detail the reasoning of this request as well as if you are willing to try another product in exchange

Damaged Product

If you have received a damaged item, please contact us at immediately and we would be happy to assist you.

Money Back Guarantee

We guarantee outstanding quality and taste. If for any reason you’re not satisfied with our product, please take a minute to let us know why.

You must include:

  • A brief explanation of why you were dissatisfied
  • Your original receipt
  • Your name
  • Your shipping address

We are so confident in the quality and taste of North of 49 Naturals Products that we offer a full 100% money-back guarantee. If for any reason whatsoever you are not completely satisfied with our products, we will gladly refund you.

Need help?

Contact us at  for questions related to refunds and returns.

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