If you are unsatisfied with your purchase, we truly apologize and we hope to make it up to you in the future.
We deal with each customer request on a case-by-case matter, so please do us a favour and contact us at email@example.com with the subject line “N49 Order Request”
To process this request as efficiently as possible, please be sure that:
- You have attached the original email confirmation or screenshot with proof of payment
- In this email, please state in detail the reasoning of this request as well as if you are willing to try another product in exchange
If you have received a damaged item, please contact us at firstname.lastname@example.org immediately and we would be happy to assist you.
Money Back Guarantee
We guarantee outstanding quality and taste. If for any reason you’re not satisfied with our product, please take a minute to let us know why.
You must include:
- A brief explanation of why you were dissatisfied
- Your original receipt
- Your name
- Your shipping address
We are so confident in the quality and taste of North of 49 Naturals Products that we offer a full 100% money-back guarantee. If for any reason whatsoever you are not completely satisfied with our products, we will gladly refund you.
Contact us at email@example.com for questions related to refunds and returns.